Postage
Welcome to our postage policy, where we take shipping seriously but not ourselves.
Here are a few rules we follow when it comes to sending your parcels via Royal Mail:
- Our packages will be sent via Royal Mail, who have kindly promised to not play frisbee with them. However, we cannot guarantee they won't play catch.
- If your package gets lost in transit, don't worry! We'll send a search party to look for it, but please be aware that they may also get lost and end up in Narnia.
- In the rare event that your package arrives damaged, please send us a photo so we can frame it and hang it in our office. We love to see our packages go on adventures.
Last but not least, if you have any questions or issues with our postage, please don't hesitate to contact us. We promise to listen, unless you're complaining about the fact that we don't offer unicorn delivery. We're still working on that one.
Returns
We are a small business, will only accept returns for changes of mind within 14 days of you receiving your items. We're in the business of selling products, not indecisiveness, so any postage fees for this would be covered by you. We hope you understand!
However, if the reason for your return falls under one of the below, please contact us and we'll work some magic!
- If your purchase arrives damaged, please send us a photo of the damage and a written description of how it happened. Bonus points if you can include a dramatic reenactment.
- If you receive the wrong item, don't worry! We'll send you the right one as soon as we figure out where we put it - just send us the wrong one back.
- If you're returning something because it's "not as described," please provide us with a detailed explanation of what you were expecting. We can't read minds (yet).
- If you're returning something because it doesn't fit, please let us know your preferred measurements so we can tailor all future purchases to your unique body shape.
In all cases, please contact us ASAP and we'll work with you to arrange any returns/exchanges/refunds.
Privacy Policy
We Promise Not to Use Your Data for Evil... or to Throw Epic Dance Parties in Your Living Room
Welcome to our wacky world of e-commerce, where unicorns roam freely and privacy is as sacred as a secret recipe for instant happiness. At Smiling Boo, we take your privacy (and comedy) seriously. So, let's get down to the serious business of making you chuckle while explaining our Privacy Policy. Buckle up!
- Collecting Data: When you visit our website, we might collect some information about you. But don't worry, we won't ask for your deepest, darkest secrets or your pet's embarrassing photos. We're more interested in things like your shoe size (in case you need clown shoes) or your favorite color of polka dots.
- Using Your Data: We promise not to use your data for anything boring or shady. Your personal information will only be used to process your orders, send you updates about our latest products, or surprise you with the occasional dad joke. Consider it our way of saying, "Hey, we're still here, making your day brighter!"
- Sharing Your Data: We won't sell, trade, or barter your data to the highest bidder. Your information is like a sacred treasure chest hidden in a mystical land, and we are the noble protectors of that chest. Unless legally obligated, we won't share your data with anyone outside our team, except maybe with our friendly neighborhood penguins. They're super trustworthy, we swear!
- Cookies: Our website uses cookies, but not the chocolate chip kind (although that would be amazing!). These cookies are small bits of data stored on your computer to make your shopping experience better. Rest assured, we won't gobble up your cookies like the Cookie Monster; we just want to make sure our website works like a well-oiled banana peel.
- Security: We've hired the best wizards, gnomes, and internet security experts to protect your data from any prying eyes. We've even placed magical wards around our servers to repel any digital goblins. So, you can sleep soundly, knowing that your information is guarded by a team of fantasy creatures.
- Third-Party Links: Our website may contain links to other websites, but we can't control what they do. They might be funny or plain boring. Just remember, we can't be held responsible if you suddenly find yourself sucked into a vortex of hilarious cat videos or falling into the depths of internet memes.
- Updates to Our Policy: As the world turns and technology evolves, our Privacy Policy may need a touch-up or two. But don't worry, we'll let you know when we make any changes. You might even get a knock-knock joke along with the update. Who's there? Privacy Policy! Privacy Policy who? Privacy Policy that's always looking out for you!
So there you have it, folks! Our quirky Privacy Policy, crafted with love and a sprinkle of absurdity. Rest assured, we'll protect your data like it's our own and bring laughter to your online shopping journey. Enjoy exploring our website, and remember: life is too short to be taken seriously, especially when it comes to privacy policies!